Faq

How can I book?: To make a reservation you have to fill out the booking form on our website, after that we will send you a non-binding estimate, if you agree with the estimate, simply send it back with a confirmation message to complete your booking. After receiving your confirmation, we will send you a final confirmation.
Can I book a transfer with more than one stop?: Yes, you can also book a transfer with more than one stop by filling out the booking form on our website. After having filled in all the details, insert the final destination in the form, while in the Notes you can add the intermediate stops.
How can I pay for my transfer?: We do not require deposits in advance, you will pay directly the driver once you arrive at your destination in pounds. We do not accept credit cards. Alternatively you can also pay with PayPal or bank transfer in advance.
How long does it take from the airport to London?: All London Airports are located quite out of the City, from Stansted, Gatwick and Luton Airport it takes about an hour and a quarter, while from Heathrow and City Airport it depends in which area of London you need to go, usually about forty minutes.
Are the prices shown on the website for a return trip?: The prices shown on our website refer to a single journey (one way). Our price list includes transfers from the airport to central London zone 1.
If your destination is in the suburbs the cost may change slightly.

Where do I meet the driver?: If you arrive at Stansted, Gatwick, Luton Airport you will be contacted by the driver after the landing and he will explain you a very easy meeting point. While if you arrive at Heathrow or City Airport we will meet you at the arrivals with a sign indicating your name. You will be contacted after landing in any case.
What should I do if I can not find the Driver?: In case you have problems meeting the Driver, you have to call on the number you will find on the estimate we sent you. The same number can also be found on the reminder message that we send the day before the transfer. You can also contact us via WhatsApp. The Operators speak Italian and English.
How can I contact the Driver?: You can find the Driver number on the reminder message that we send you the day before the transfer via whatsapp